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Terms and Conditions

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Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to use for a full refund or exchange. Please see below for more information on our return policy.

RETURNS
All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS
To return an item, place the item securely in its original packaging and mail your return to the following address:

HorseScents, Inc.
234 Vanderveer Ave
Branchburg, NJ 08876

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 10 business days from the receipt of your item to process your return.

EXCEPTIONS
For defective or damaged products, please contact us at contact@horsescentsinc.com to arrange a refund or exchange.